Elevate Global LLC, doing business as American Leverage ("American Leverage," "we," "our," or "us"), is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using our website or engaging our services, you agree to the practices described here.
1. Information We Collect
Personal Information
We may collect the following categories of personal information when you apply for or use our services:
- Full name, email address, phone number, and country of residence
- Business name, industry, and monthly revenue
- Financial information relevant to your US business infrastructure goals (e.g., existing banking relationships, business structure)
- Government-issued identification numbers where required for legal compliance (e.g., ITIN, EIN)
- Communication records including emails and call notes
Technical and Usage Data
We automatically collect certain non-personal information when you visit our website, including:
- IP address, browser type, and operating system
- Pages visited, time on site, and referring URLs
- Device identifiers and session data
This information is collected through cookies, pixels, and similar tracking technologies, including Meta Pixel for advertising measurement purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide, personalize, and improve our consulting and educational services
- Communicate with you about your application, account, and service delivery
- Schedule and conduct strategy calls and consulting sessions
- Assess eligibility and tailor our guidance to your specific situation
- Comply with applicable legal obligations and prevent fraud
- Send relevant marketing communications (you may opt out at any time)
- Measure the effectiveness of our advertising campaigns
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract performance: to deliver the services you have purchased or requested
- Legitimate interests: to operate and improve our business, prevent fraud, and communicate with prospects
- Legal compliance: to meet obligations under applicable laws including the Gramm-Leach-Bliley Act (GLBA), the FTC Act, and applicable state privacy laws
- Consent: where you have explicitly agreed, such as for marketing communications
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers: third-party vendors who assist with payment processing, scheduling, CRM, email delivery, and analytics, under strict data-processing agreements
- Legal authorities: when required by law, court order, or government regulation
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations
Any third parties with whom we share data are contractually required to handle it securely and only for the stated purpose.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, to perform our contracts with you, or as required by applicable law. When data is no longer needed, we securely delete or anonymise it.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Opt out of marketing communications
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, contact us at support@americanleverage.com. We will respond within 30 days.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and measure advertising performance. You can control cookie settings through your browser. Disabling certain cookies may limit the functionality of our site.
We use Meta Pixel to track website activity for advertising measurement. This involves sharing certain technical data (such as hashed contact information) with Meta Platforms, Inc. in accordance with Meta's data use policies.
8. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission, access controls, and regular security reviews. No system is completely secure, however, and we cannot guarantee absolute security.
9. Minors
Our services are intended for adults (18 years of age or older) operating active businesses. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately so we can delete it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out:
- Email: support@americanleverage.com
- Phone: +1 786 628 7370
- Entity: Elevate Global LLC (American Leverage)