Refund & Cancellation Policy

1. The guarantee on the done-for-you service

The credit card approval is guaranteed. If the card does not land, you get your money back.

Not guaranteed: a specific credit limit (the bank sets that), a specific date, or the value of your points.

The guarantee is conditional on the client completing the actions set out in the service agreement. Those actions are not limited to making the banking trip, operating an active business and funding the client's own US accounts; the business, the funding and the source of funds must also meet the requirements of the banks involved. Full terms, including how a refund is requested and processed, are in your service agreement.

2. The ITIN service

The ITIN service is a preparation and filing service. You may cancel for a full refund at any time before we have prepared your application. Once your application has been filed with the IRS, the fee is non-refundable, because the work has been delivered and the IRS decides the outcome and the timeline.

If the IRS rejects an application because of an error on our side, we correct and refile it at no additional charge.

3. Cancellation window for consulting and programme engagements

You have three (3) business days from the date you sign your service agreement or make your purchase to cancel without penalty and receive a full refund. Business days are Monday through Friday, excluding US federal holidays. The window begins at the time of your purchase or signature, whichever is earlier.

4. How to cancel

Notify us in writing by email to support@americanleverage.com with the subject line "Notice of Cancellation, [Your Full Name]". Your notice must be sent before midnight Eastern Time on the third business day following your purchase. Request a read receipt for your records.

5. Refund structure

Within the three-day window: if no material services have been delivered beyond onboarding or initial scheduling, you are entitled to a full refund, processed within seven (7) business days to the original payment method.

After services have commenced: if services have been materially commenced (including completed strategy sessions, access to proprietary resources, or custom documentation prepared on your behalf), no refund is issued for completed work. For ongoing engagements cancelled after the window, refund eligibility is evaluated case by case, taking into account the proportion of services already rendered.

Exceptional circumstances: if you experience a genuine hardship after the window has passed, contact support@americanleverage.com. We review each case in good faith, though we cannot guarantee a refund outside the standard policy.

6. Session cancellations and rescheduling

• Cancellations or rescheduling requests made at least 24 hours before a scheduled session are accommodated at no charge
• Cancellations made less than 24 hours before a session, or no-shows without notice, count as a used session
• We make reasonable efforts to reschedule when you give timely notice

7. What we cannot refund

• Fees paid to third parties on your behalf, such as state filing fees or registered agent fees
• Custom work already completed and delivered
• Sessions already conducted
• The ITIN service fee once the application has been filed with the IRS

8. Contact us

• Email: support@americanleverage.com
• WhatsApp: +1 786-947-4975
• Entity: Elevate Global LLC, doing business as American Leverage
• Address: 2125 Biscayne Blvd, Ste 207, Miami, FL 33137